New Earth Residential is a multifamily property management business with a focus not only on operational excellence, but on creating and maintaining successful communities.
We believe that we are stronger together and that when connected, residents become more resilient in the face of ongoing life pressures.
Our social impact mission is mirrored by our internal ethos. Truly diverse and representative, our team is also proudly female-owned and led, ensuring the thinking is inclusive across all touchpoints of the business and its application.
We focus as much on the management of the properties as we do on the quality of life created. This is done to foster deep relationships between residents and the place they call home to build a positive experience for each resident.
In addition to the social safety net we design, our properties are environmentally friendly, creating a sense of conscious living that builds on the greater purpose embedded in our business. This is important not only to create positive impact but because happy residents and healthy environments make for sustainable communities.
Coming home
As a resident of one of our communities, you’ll experience the stability and support that a well-organized and thriving community delivers. Not just a roof over your head, New Earth Residential properties give residents access to a way of life that is safe, supportive, and successful as well as full of opportunity for personal growth and connection. Whether you choose our apartments in Phoenix, AZ, Sacramento, CA, Long Beach, CA, or Columbus, IN, our wide range of properties offers you the flexibility to live comfortably anywhere.
Our Team
Operations
JENNY ROMERA
President
JENNY ROMERA
President
Jenny oversees the day-to-day operations of the New Earth Residential’s property management services across 13+ states. Jenny plays a prominent role in building, training, and coaching; activities which include ensuring a high-performing team of associates as well as creating and maintaining best-in-class systems and processes to drive asset performance. Prior to New Earth Residential, Jenny has held a variety of leadership positions ranging from managing a portfolio of 50+ apartment communities for a national apartment manager to starting a new management company for a regional owner-managed group. Jenny has 23 years’ experience in the apartment management industry and holds a B.S. Degree from Weber State, ARM certification and her Utah Real Estate License.
CHELSEA MCELHENY
Vice President of Operations
Director of Compliance
CHELSEA MCELHENY
Vice President of Operations, Director of Compliance
Chelsea is a Vice President whose passion is making the company thrive. With more than 19 years in the industry she accomplishes this through streamlining processes to hit NOI goals, training/empowering her teams and fostering communities that are consistently successful and exceed the needs of the customer and residents. She has trained 100+ industry professionals in a multitude of different software systems as a Subject Matter Expert.
Chelsea brings a wealth of experience from managing established portfolios to being part of a team starting up a successful management company from the ground up.
ERICA JENSEN
Vice President of Operations
ERICA JENSEN
Vice President of Operations
Erica got her start in property management as a leasing agent over 10 years ago. Since then, she has done multiple lease ups, renovation projects and property transitions before joining New Earth Residential in January 2021 as Regional Manager, Senior Regional Manager, and Regional Vice President before assuming her current position as Vice President of Operations. Her responsibilities include day-to-day operational oversight, annual budget preparation, capital project management, marketing plan preparation, and focus on specific ownership goals for a portfolio of properties.
SHANNON GAMMIE
Vice President of Operations
SHANNON GAMMIEVice President of Operations
Real Estate is a family business for Shannon. Her sister, brother, brother-in-law, and father all Invest, own, and are employed by various real estate institutes throughout the West Coast. Real Estate is her passion, and hobby, and her favorite saying is, “if you do what you love, it never feels like work”. She began her career in real estate management in Southern California in 1995. She is licensed in California, Oregon, and Nevada, but also has managed assets in Arizona and Washington. Shannon has worked in the Affordable Housing arena as Director of Affordable Housing for the Southern Nevada Housing Authority and for the last 7 years as a Senior Director for Cushman Wakefield with direct oversight of over 10,000 market-rate units. In the last 4 years, she has focused on representing investors on value-add purchases and repositioning them in the market for sale. In addition to being licensed in multiple states, she also holds the designations of ARM, BOS, COS, CMM, and CP candidate. When not doing what she loves in the real estate world, she donates her time and efforts to the local Southern Nevada Animal Rescue Group.
ALYSSA MADRIGAL
Regional Vice President
ALYSSA MADRIGAL
Regional Vice President
Alyssa started her career in property management in 2015 as a leasing agent in Southern California. She pushed to grow and moved to Washington State to follow her career growth opportunities. During that time, she volunteered in multiple multifamily events to learn more about the industry. She received her CAM credential in 2019 and was a recipient in 2021 for NAA’s 20 in their Twenties. Alyssa has worked with garden, midrise, high rise, and managed multisite properties. Her passion for leading and developing others is the reason she comes to work every day. She strives to improve her team’s performance and bring fun back to the workplace. Utilizing her 7 years in the apartment industry and time spent working at Disneyland she brings great customer service and support to her portfolio daily.
MARIE KAPLAN
Regional Vice President, Business Development
MARIE KAPLAN
Regional Vice President, Business Development
Marie began her career in the multifamily industry in 1992 and through the years worked her way up to the executive level having had the opportunity to learn from many prestigious and reputable companies along the way.
Through the years Marie has also had the opportunity to give back to the industry, serving on the Board of Directors for Inland Fair Housing, teaching for both the California Apartment Association and The Apartment Association of Orange County, and more recently, serving on multiple committees for AAOC and sitting as co-chair of the AAOC PSC committee.
In 2017, after many years of working directly for property owners, Marie decided it was time to branch out on her own, launching NEXT Level Property Solutions, a full service sustainability company that offer energy saving measures such as SOLAR LOW FLOW WATER PROJECTS, LED LIGHTING, ENERGCY EFFICIENT WINDOWS, SMART THERMOSTATS, ELECTRIC VEHICLE CHARGING STATION AND SOLAR, but also more importantly, partners with owners to manage their entire sustainability program while also matching incentives to the projects to help property owners realize not only operational efficiencies and savings, but also to see savings on the upfront cost of project implementation.
In short, Maire’s reputation for building value through operational efficiencies has naturally evolved into a passion for revenue growth and responsible sustainability measures for clients and investors.
JACIE DONN ROMERA
Regional Vice President
JACIE DONN ROMERARegional Vice President
Jacie resides in Las Vegas, Nevada and holds her Utah and Nevada Real Estate License. Jacie joined New Earth Residential in 2022 as a Regional Manager and has since been promoted to Regional Vice President in 2025. She has 10+ years of Property Management experience ranging from value add/renovations to A-product lease ups. Jacie focuses on achieving high rents through marketing, resident satisfaction and building high performing teams to ensure great on-going client, resident and team member relations. Jacie has her UT and NV Real State License.
SHANNON SHOULTZ
Regional Vice President
SHANNON SHOULTZRegional Vice President
Shannon Shoultz, Regional Vice President, started her career in Colorado as a Leasing Professional in 2001. Shannon’s experience has included Class A Market, Low-Income Tax Credit, Senior Living, Student Housing, Renovation/Rehab, Receiverships, Bonds, Lease Up, and Distressed communities. Shannon has a passion for training and leading team members. She achieved her CAM (Certified Apartment Manager) certification with the NAA (National Apartment Association) in 2018, which is currently maintained annually. In addition, numerous awards over the years, including Tributes nomination for Best Team, Quarterly awards for Top Property, Manager of the Year, All Star Employee of the Year and Aggressively Passionate Award.
MARIANA ARZOLA
Regional Manager
MARIANA ARZOLA
Regional Manager
A seasoned property management expert with over 10 years of experience, specializing in value ad, affordable housing and senior communities. Since joining New Earth Residential in 2020, they have effectively led diverse teams and enhanced property performance. With multiple awards recognizing excellence in property management, leadership, and community impact, they are committed to cultivating thriving communities through strategic management and a resident-centered approach.
LILY ORTEGA
Regional Manager
LILY ORTEGARegional Manager
Lily Ortega has 21+ years of property management experience in the Dallas TX market. She started her career in property management following alongside her four siblings in the property management field as an administrative assistant on a 548-unit renovation community and continued to progress in her career over the years gaining the knowledge and experience of each position along the way. Lily started with New Earth Residential in May 2019. She excels in improving the lives of those that call our communities home and helping develop team members who overall make the greatest impact on the success of the communities. Lily is responsible for overseeing the performance and productivity of the on-site teams to provide an elevated level of service to both our clients and our residents. She has received several awards throughout the years including – Top Shop, Leasing Professional of the Year, Manager of the Year, Aggressively Passionate Award, and UVR Ethos Exemplary Award.
MICHELA SEEHUSEN
Regional Manager
MICHELA SEEHUSEN
Regional Manager
Michela began her career in property management in 2014 as a leasing professional in Salt Lake City, Utah. Over the years, she has advanced through the ranks, taking on roles as Property Manager, District Manager, and Regional Manager. Known for her ability to thrive in high-pressure environments, Michela excels in setting and achieving ambitious goals.
Throughout her career, she has successfully managed a diverse portfolio of properties, from small, high-end boutique communities to large, low-income housing developments. Her leadership and dedication have earned her numerous accolades, including Property of the Year for properties with over 200 units and Excelling Manager of the Year in Utah.
With a proven track record of success, Michela is committed to delivering exceptional results and fostering positive relationships within the communities she manages.
CYNTHIA FORDJOUR
District Manager
CYNTHIA FORDJOURDistrict Manager
With a foundation in real estate, Cynthia has traversed a dynamic path through property management, showcasing unwavering dedication and adept skill. Starting as an Assistant Property Manager with New Earth in 2021, she quickly distinguished herself through meticulous attention to detail and strong relationship-building. Her expertise in tenant relations, coupled with proactive problem-solving and continuous improvement has propelled her through the ranks at New Earth Residential. Now a District Manager, she oversees diverse portfolios consisting of LIHTC, HUD and market communities with care and professionalism. She takes pride in mentoring others and driving initiatives for operational excellence. She is a proud recipient of New Earth’s Aggressively Passionate Award and holds a bachelor’s degree in Business Administrative Management from Berkeley College, NY.
BRANDIE FRENCH
District Manager
BRANDIE FRENCH
District Manager
Brandie French is a District Manager at New Earth Residential with over ten years of property management experience. She has a strong reputation for maximizing income and occupancy, consistently delivering exceptional results. Brandie’s leadership has earned her prestigious awards such as Community Manager of the Year, and under her guidance, her teams have been recognized for their excellence as well. Her commitment to operational success, team development, and community growth makes her an invaluable leader.
IRVING LOPEZ-GALLARZA
District Manager
IRVING LOPEZ-GALLARZA
District Manager
Irving is a passionate multifamily professional with a well-rounded background and over 12 years of experience in the industry. Having served in various roles, from Leasing to Area Manager, he has developed a deep understanding of operations, leadership, and team development.
Throughout his career, Irving has achieved numerous accomplishments and remains committed to elevating the industry by sharing his knowledge and expertise. He has earned his Certified Apartment Portfolio Supervisor designation along with his Certified Apartment Manager designation promoting education in our industry. He actively serves on committees with the National Apartment Association and Apartment Association of Metro Denver (AAMD) and is dedicated to fostering growth and innovation within the multifamily space.
Now serving as a District Manager, Irving continues to lead with passion, drive, and a commitment to excellence, inspiring others to grow and succeed in the multifamily industry.
MALLORY SALTNESS
District Manager
MALLORY SALTNESSDistrict Manager
Mallory is our district manager who oversees our Washington and Wisconsin markets. She brings 10 + years of multifamily experience and 5 + years of management experience. Mallory’s career in property management consists of the following: class A market, Low-Income Tax Credit, Renovation/Rehab and distressed assets. Mallory has a proven track record of stabilizing communities and leading team members. Mallory has been recognized as Leasing Agent of the year and received the top shop score of the year during her time as a leasing consultant. Since Mallory joined New Earth Residential in 2019 she has been awarded as property manager of the year and has received the aggressively passionate award.
GREYSI SANTANA
District Manager
GREYSI SANTANTA
District Manager
Greysi brings 12 years of multifaceted property management experience in Arizona, where she has honed her skills across a wide range of sectors, including market-rate housing, student housing, affordable housing, lease-ups, and homeowners associations (HOAs). This broad experience has equipped her with a deep understanding of the unique challenges and opportunities within each of these areas, allowing her to approach property management with a comprehensive and adaptable mindset. Greysi’s attention to detail is one of her defining strengths. Her approach is always centered on elevating the living experience for residents, ensuring their satisfaction, and building lasting, positive relationships with property owners.
SERGIO FLORES
Project Manager
SERGIO FLORES
Project Manager
Sergio Flores is a seasoned Facilities and Project Management professional with over 20 years of experience in the multifamily industry. As a Regional Maintenance Manager, Renovation Manager, and Capex Project Manager, he leads large-scale projects across multistate portfolios, specializing in value-add renovations, capital planning, and operational efficiency. Sergio is recognized for his leadership, strategic budgeting, and ability to deliver high-impact results on time and within budget. He holds multiple certifications, including OSHA 30, EPA Universal, HVAC, CPO, and Inspector of Structures, bringing a deep technical foundation to every project. His expertise consistently drives property performance, tenant satisfaction, and long-term asset value.
JESSICA DU PLESSIS
Compliance Auditor
JESSICA DU PLESSIS
Compliance Auditor
A globetrotter at heart, Jessica has explored many corners of the world and carries the spirit of South Africa close, thanks to her family there. Recently, she became a proud mom to a son who is her world. When she’s not busy raising her little one, Jessica can be found embracing her love for animals, art, music, and the thrill of surfing.
Her academic journey took her through diverse fields, from studying cultures to pursuing a degree in criminal justice with a focus on forensic psychology. While she spent time in the medical field, fate led her to the world of property management, where she discovered her true passion and hasn’t looked back since. Always curious, adventurous, and driven, Jessica’s journey is a reflection of her love for learning and embracing new challenges.
Accounting
JEANNINE MYERS
Vice President of Accounting
JEANNINE MYERSVice President of Accounting
With 10+ years of experience and a passion for property management, Jeannine has developed a skillset specialized in new, high-growth companies and extensive experience in department formation and training. Having developed the accounting departments for two start-ups, she has worked with a national multi-family ownership group where she created policy, procedures, and instructional material to train a team of over 20 accountants while project managing company-wide process improvements. Jeannine leads New Earth Residential’s accounting department in all daily operations, internal controls, and financial reporting.
CHARLIE WHITTLE
Director of Centralized Services
CHARLIE WHITTLEDirector of Centralized Services
Charlie has more than 5 years’ experience in professional office positions. With experience performing in high-pressure, fast paced environments, he works to skillfully manage tasks delegated to him. He works closely with management leading office administration, executive support and calendar management, projects, and cross-functional teams to ensure success and achieve goals.
ESTRELLA MATA
Controller
ESTRELLA MATAController
Estrella is responsible for financial reporting and managing the accounting team at New Earth Residential. With more than 8+ years of experience in the real estate industry, she has the analytical skills, strong work ethic, and intrinsic ability to perform the critical accounting functions swiftly and accurately within the multi-family space. Her full cycle accounting experience encompasses roles as an Accounting Manager, Senior Accountant, and Property Accountant. She brings a wealth of knowledge working with property managers, treasury, cash management, internal and external audit, and accounts payable and receivable accounting teams.
AI NGUYEN
Senior Property Accountant
AI NGUYENSenior Property Accountant
Ai joined the team at New Earth Residential in August,2021. She was born in Vietnam and moved to Hawai’i in 2015, where she attended the University of Hawaiʻi at Manoa and received a BBA in Accounting. Ai is in charge of full-cycle accounting for assigned properties including general ledgers, month-end close procedures, and financial statement preparation and analysis. She ensures the accuracy of all transactions and commits to deliver financial report packages on time. Ai sees a great opportunity for growth at New Earth Residential and looks up to her outstanding leaders who motivate her to be the best she can be.
GRANT GORMAN
Property Accountant
GRANT GORMANProperty Accountant
Grant joined New Earth Residential as a Property Accountant. He oversees full-cycle accounting for his assigned portfolio which includes accounts payable, debt service management, month-end close procedures, and financial statement preparation and analysis. He graduated from the University of Colorado in Boulder, CO with a bachelor’s degree in accounting.
Urban Village
AMANDA BARBER
Impact Manager
AMANDA BARBER
Impact Manager
With over two decades of experience in property management, Amanda brings deep industry knowledge, leadership, and a resident-first mindset to her role. She began her journey in the field as a Leasing Consultant, where she quickly developed a passion for helping individuals and families find not just a place to live, but a place to call home. Her dedication, integrity, and natural leadership propelled her into management, where she has spent the last 20 years guiding teams, improving communities, and fostering meaningful relationships with residents and staff alike.
In 2024, Amanda joined the Urban Village team with a renewed focus on resident resources and community engagement. She is passionate about giving back and believes that strong, connected communities are the foundation of great living experiences. Whether through resident programs, partnerships, or on-site support, she is committed to making a positive impact every day.
ARLENE HERNÁNDEZ
Senior Impact Coordinator
ARLENE HERNANDEZ
Senior Impact Coordinator
Arlene Hernández joined the New Earth Residential team in 2019. Arlene is a native of Puerto Rico and holds a master’s in science in Speech and Language pathology. She has a passion for increasing connectivity and building community. She has 3 years of property management experience in both Senior and traditional Multifamily properties in Las Vegas, NV. She’s now taken on a new adventure with two roles; as a Compliance Manager and Urban Village Impact Coordinator for NV and AZ sites.
KASSANDRA DE LA CRUZ
Impact Coordinator
KASSANDRA DE LA CRUZ
Impact Coordinator
Kassandra De La Cruz became part of the New Earth Residential team in 2022. Originally from Las Vegas, NV, she made the move to Texas in 2025 and joined the Urban Village Program. With nearly a decade of experience in property management and fluency in Spanish, Kassandra is driven by her commitment to making a meaningful difference. As an Impact Coordinator, she focuses on providing residents with access to supportive resources and creating a sense of connection and community.
ASHLEE PAULSON
Impact Coordinator
ASHLEE PAULSON
Impact Coordinator
Meet Ashlee, a delightful breath of fresh air in the world of community development. Starting as a Leasing Agent at New Earth, Ashlee quickly evolved into a passionate Impact Coordinator for Urban Village, bringing a touch of sweetness to every project. In the heart of Denver, she found the perfect blend of urban energy and natural beauty, a combination that mirrors their own vibrant spirit. With a genuine love for nature and a deep connection to the local community, Ashlee is on a mission to make a positive impact, one community at a time. Currently pursuing a bachelor’s degree in marketing, Ashlee seamlessly blends her academic insights with real-world experiences. Whether engaging with residents or collaborating with the onsite team, she thrives on building connections and fostering a sense of belonging!
LISA RYSER
Impact Coordinator
LISA RYSER
Impact Coordinator
Lisa Ryser is an accomplished Urban Village Impact Coordinator with over 20 years of operational leadership experience. Guided by a strong commitment to community and a deep sense of purpose, Lisa is known for her ability to connect people, foster collaborative neighborhoods, and cultivate environments where individuals and communities can truly thrive.
Her work is grounded in both strategy and heart—balancing effective systems with a genuine passion for place-making. Whether coordinating complex projects or nurturing local initiatives, Lisa brings energy, insight, and a people-first approach to everything she does.
For Lisa, it’s all about growing with intention, giving back generously, and finding joy in the everyday.